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Since launching in 2012, DraftKings has rapidly transformed how fans engage with sports. As a leading name in mobile and online sports betting, DraftKings relies heavily on its advanced technology infrastructure to serve over 11 million customers worldwide. This fast-paced environment demands that its IT staff consistently operate at peak performance, managing everything from data security to platform scalability.
However, as DraftKings scaled, it became clear that keeping the IT team’s skills aligned with the latest technological developments was crucial. The rapidly evolving tech landscape, coupled with increased customer demand, presented significant challenges. The company needed a targeted upskilling strategy that was more than just theoretical—it had to be practical, hands-on, and immediately applicable.
DraftKings required a training solution that was not only high-impact and aligned with its cutting-edge infrastructure but also flexible enough to fit the dynamic, 24/7 nature of its operations. Traditional, 9-to-5 training formats simply wouldn’t cut it. The stakes were high, as any gap in knowledge or skills could impact service delivery, security, and customer experience. Training had to be efficient, results-driven, and capable of giving team members the confidence and competence needed to keep DraftKings ahead of the competition.
With a clear understanding of their specific needs, team members were able to focus sharply on their primary objectives from day one: building skills and achieving certification. This focus meant that participants entered the training not only with the necessary foundation but also with a strong sense of direction and motivation to excel. Training Camp’s guidance didn’t stop there; instructors with deep certification expertise continued to provide tailored support throughout the process, aligning with the fast-paced, results-driven culture of DraftKings.
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Training Camp provided exactly what we needed—a customized, high-impact training approach that aligned perfectly with our fast-paced environment.
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The training itself was designed to maximize retention and application, using hands-on labs, real-world scenarios, and practice exams that mirrored the challenges participants would face in their roles. This combination of comprehensive preparation and practical, outcome-based learning ensured that the IT team could immediately implement what they learned in the training room back into their everyday work environment.
The collaboration ultimately created a rewarding and effective experience that met DraftKings’ strategic goals. By providing this level of personalized support and expert certification insight, Training Camp not only helped participants pass their certification exams but also empowered them to contribute more effectively to DraftKings’ tech-driven operations. The success of this training partnership reinforced DraftKings’ commitment to investing in its people and staying ahead in a highly competitive industry.